In accordance and in compliance with Law No. 144/2015 of September 8, and subsequent amendments, Anadirobtic – Robótica, Automação, Projecto e Instalações Lda, provides the necessary information so that the consumer can exercise their right to complaint with an official, independent and impartial entity that will help them settle the dispute in question.
Alternative dispute resolution is the chance that every consumer has to get help from official bodies to settle or guide any conflict before any lawsuits are filed.
In the event of a dispute, the consumer may resort to an alternative consumer dispute resolution body.